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performance evaluation

Using your own job (current or past) and briefly discuss how your performance was managed and evaluated.
Working in the Computer field for years. I find my job role seems to become more flexible. Now, I often find myself doing a little bit of everything. Especially when there is an absent employee, and I would take over his/her duties till he/she came back to resume his/her job role. Normally, my job is helping management to oversee this computer store, so as to make sure it is up and running smoothly. Usually, I manage my job with a method to plan for upcoming event early, so the work can be handled more efficiently without being in a hurry. Preparing the needed mentor and consulting for employees when issues occur would help my job performance to be better. Often, when a planned job gets done, we will take a look to see if there are areas that need to be adjusted (Nguyen, 2017). We will also do the evaluation and ask for feedbacks so as to make a progress and to have a better performance next time (Uzialko, 2018). 
Using your experience, consider the three most important job duties and design three (3) objects or measurements using the SMART method. 
 SMART method:
. Specific: Identifying and working on a project specifically
. Measureable: Using data and numbers that is countable
. Achievable: Making a goal to be realistic, achievable and reachable 
. Relevant: Linking the needs of the manager and team to the value of the project
. Time- Bound: Setting a time frame for finishing a project (Parkhill, 2017)
My job duties include: Giving the technical support to the front desk when an issue of invoice issuing occurs; verifying/ correcting both customer and products’ data; making sure work files are recorded and saved. Through SMART method, in our work place, projects can be better done. For instance, we can design our marketing to be more specific, measurable, and attainable. We can design our technical support to be more specific and relevant. We can design our HR policy to a degree that would be more specific in protecting our company from the possible employment lawsuits by designing a way that is more measurable, relevant, and workable (Practically Perfect PA, 2013).
Once you’ve done this, discuss your experience using this method. Did you find it difficult? Why or why not?
My experience of using SMART method: Using SMART method has made our company goals to be more clear and specific. It makes it easier for every employee to carry out our company’s goals. SMART method empowers each of us to become confident in achieving goals. It also assists me to become a better leader/ HR manager. Besides, I would like to become a HR director, who would become one of our company’s top executives. For this specific goal, I am looking forward to learn and gain the necessary knowledge /experiences / certification to be prepared for that job position if there is an opportunity (Parkhill, 2017).

  
Reference
Nguyen, D. (2017). 5 Ways to Effectively Manage Your Own Work Performance. Retrieved from: https://www.digitalistmag.com/futher-of-work/2017/04/12/5-ways-to-effectively-manage-your-own-work-performance-05026008
Parkhill, L. (2017). Step-By-Step Process: SMART Goals for Leaders and Managers. Flashpointleadership.com
Practically Perfect PA, (2013). SMART Objectives for Executive Assistants. Retrieved from: https://www.businessnewsdaily.com/5379-writing-self-assessment.html
Uzialko, A. (2018). Self-Assessment: 5 Tips for Writing Your Performance Evaluation. Retrieved from https://www.bsinessnewsdaily.com/5379-writing-self-assessment.html

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