Skip to main content

Cultural Awareness Training

Drawing on the readings and on your personal experience, how can HR Managers help raise the cultural intelligence of an organization.
Managers have the task of preparing and research the cultural difference of the staff so they can lead the staff for the goals and visions the company wants to reflect. Lucas (2019) provides to us the example of an executive from Philadelphia who was sent by his company to Poland. He prepared all that he could for the cultural differences and he made sure his family was also able to prepare for this big change. On his next assignment he was sent to North Carolina so going back to the USA and having the same language he tough everything was going to be fine. When he got to NC he realized his error and he had to adjust his style. He could no longer be direct in his demands and expectations for everyone to run and complete everything right away. He had to adjust and be more relaxed if he wanted to lead the employee in this new assignment.  Building and promoting cultural intelligence will allow managers and supervisors to better reach and communicate with the employees and to be better mentors.

Do you think that HR bears the brunt of this task or are there other offices within an organization that should be sharing in this goal?
According to Duggan (n.d) a big part of this responsibility does fall under HR because usually, human resources will handle the recruiting. Interviewing, hiring, training needed to achieve the business expectations. Also, human resources will normally coordinate and establishes the business policies and procedures. Because of this HR role in cultural intelligence is so important.

How can Human Resources help to promote an environment that is welcoming, respectful, and inclusive?
Human resource is a big player in the involvement of cultural intelligence for any business. As stated by Menzies (n.d) by searching and creating global opportunities when possible like projects in foreign locations (If available), assigning individuals to roles in the head offices that come from regional branches. Creating opportunities for interaction and pieces of training with international teams. Also, identify and recruit talent from around the world, a diverse workforce will create the environment for the employees to construct the cultural intelligence needed in the workspace.

References:
Duggan, T. (n.d.). Role of Human Resource Managers in Internationalization of Business. Retrieved March 14, 2019, from https://smallbusiness.chron.com/role-human-resource-managers-internationalization-business-11567.html
Lucas, S. (2019, February 28). Want to Know How Cultural Intelligence Can Improve Your Performance? Retrieved March 14, 2019, from https://www.thebalancecareers.com/how-cultural-intelligence-can-improve-performance-4161266
Menzies, F. (n.d.). How to Develop Cultural Intelligence at Work. Retrieved March 14, 2019, from https://cultureplusconsulting.com/2015/04/13/how-to-develop-cultural-intelligence-at-work/

Comments

Popular posts from this blog

What are the Cultural Makeup We are Unaware Of?

          Having a thorough understanding of cultural influences and components is a prerequisite that helps employers and the human capital managers tolerate and better manage individuals and employees with cultural differences to avoid misconceptions and altercations due to “cultural misunderstandings” (Lynch, 2017).           In as much as there are tangible aspects/elements of culture such as dressing, language, food, etc., the biggest components of culture are actually hidden beneath the surface. This comprises of the invisible values and rules that differentiate one culture from the other (Penstone, 2011). It is always difficult to use the rule of culture to interpret the components of another culture. Crucially, the tangible and visible aspect of a culture is usually influenced by the hidden components, such as values, notion, attitudes, and assumptions (Penstone, 2011). Edward T. Hall in his 1976 theory de...

What is Acquire, Build, Contemplate, and Do ?

          According to our reading text Cultural Intelligence for Leaders (2012), to acquire knowledge has to do with the cognition and developing the understanding of the different aspects of culture. It is important that we understand and are able to identify the cultural elements and their relations such as the channels of communication and their impact on behaviors and attitudes of the people (Cultural Intelligence for Leaders, 2012).           Metacognition comes to play when we build our strategic thinking that explores the knowledge we acquired in an unfamiliar culture. A person should be able to analyze the data collected in the previous step to detect patterns or causes. Doing this analysis helps us to understand the behaviors and attitudes of people (Cultural Intelligence for Leaders, 2012).           Because of the possibility that we may encounter difficulties while trying to become familiar with...

how can HR Managers help raise the cultural intelligence of an organization.

I will start by saying that, I have worked for 2 employers so far in my 12 years career and I do not think the HR took any substantial step to raise cultural awareness. Saying that I will share my thoughts on what the HR can do.             I have always worked in multinational companies with people from various national backgrounds. While working regardless of cultural differences you are supposed to know your work and deliver. So, there is no bonding or cultural exchanges happen. But someone like myself who worked in multiple geographies can easily distinguish between work culture in India, USA, and Australia.             So, first thing, HR can do, before sending employees in foreign assignments they can train them about the countries culture and people. Along with any other training that is useful. In fact, I would say, learning the language and being able to follow accent i...