Skip to main content

Cultural Awareness Training

Drawing on the readings and on your personal experience, how can HR Managers help raise the cultural intelligence of an organization.
Managers have the task of preparing and research the cultural difference of the staff so they can lead the staff for the goals and visions the company wants to reflect. Lucas (2019) provides to us the example of an executive from Philadelphia who was sent by his company to Poland. He prepared all that he could for the cultural differences and he made sure his family was also able to prepare for this big change. On his next assignment he was sent to North Carolina so going back to the USA and having the same language he tough everything was going to be fine. When he got to NC he realized his error and he had to adjust his style. He could no longer be direct in his demands and expectations for everyone to run and complete everything right away. He had to adjust and be more relaxed if he wanted to lead the employee in this new assignment.  Building and promoting cultural intelligence will allow managers and supervisors to better reach and communicate with the employees and to be better mentors.

Do you think that HR bears the brunt of this task or are there other offices within an organization that should be sharing in this goal?
According to Duggan (n.d) a big part of this responsibility does fall under HR because usually, human resources will handle the recruiting. Interviewing, hiring, training needed to achieve the business expectations. Also, human resources will normally coordinate and establishes the business policies and procedures. Because of this HR role in cultural intelligence is so important.

How can Human Resources help to promote an environment that is welcoming, respectful, and inclusive?
Human resource is a big player in the involvement of cultural intelligence for any business. As stated by Menzies (n.d) by searching and creating global opportunities when possible like projects in foreign locations (If available), assigning individuals to roles in the head offices that come from regional branches. Creating opportunities for interaction and pieces of training with international teams. Also, identify and recruit talent from around the world, a diverse workforce will create the environment for the employees to construct the cultural intelligence needed in the workspace.

References:
Duggan, T. (n.d.). Role of Human Resource Managers in Internationalization of Business. Retrieved March 14, 2019, from https://smallbusiness.chron.com/role-human-resource-managers-internationalization-business-11567.html
Lucas, S. (2019, February 28). Want to Know How Cultural Intelligence Can Improve Your Performance? Retrieved March 14, 2019, from https://www.thebalancecareers.com/how-cultural-intelligence-can-improve-performance-4161266
Menzies, F. (n.d.). How to Develop Cultural Intelligence at Work. Retrieved March 14, 2019, from https://cultureplusconsulting.com/2015/04/13/how-to-develop-cultural-intelligence-at-work/

Comments

Popular posts from this blog

How the four areas of cultural intelligence aid a leader in understanding culture as well as intercultural efforts?

The introduction to this Unit points out that technological and globalization have taken our interdependence with our work colleagues outside the office. We are now connected in so many ways, to so many people, from so many walks of life. Such, often unintentional, interconnectedness changes the rules about how we need to think about the world and how we need to interact with the people we meet in it. Cultural intelligence can help us negotiate this new world, help us engage people, “create systems of inclusion” (Saylor, 2012, p.188), and thereby be more included ourselves. The four areas in which cultural intelligence will significantly improve our understanding of culture and intercultural work are; reframing, adaptive work, systems thinking, and consciousness. (Saylor, 2012, p.187) Cultural intelligence is our ability to successfully adapt to unfamiliar cultural settings. (Saylor, 2012, p.68) Reframing, adaptive work, systems thinking, and consciousness are all part of our cult...

How does Self-Efficacy Impact Leadership?

          “Self-belief does not necessarily ensure success, but self-disbelief assuredly spawns failure” (Bandura, 1997). This typically emphasized the importance of self-efficacy in relation to Cultural Intelligence (CQ). Self-efficacy has to do with the belief that one has the ability to meet a goal he or she wants to accomplish, and its impact on how he or she subsequently feels and acts (Cultural Intelligence for Leaders, 2012). This is a reminisce of the case of Kalia, in this case, study, whose low self-efficacy is negatively impacting on her ability to unite her team. Kalia is heading a diverse team of eight staff members within a large organization. It is evident there is conflict across her team, and the cross of the matter appears to be grounded in cultural differences linked to age, ethnicity, and gender. According to our reading text, Kalia has been able to identify the problem, but her constraint is how to address the issues because she seems not ...

Work life balance tips for HRs

Benefits—Tangible and to the Culture of an organization that undertakes the adoption of policies designed to help employees with work-life balance?  What does an organization stand to gain if it can work through the growing pains of implementation?    Employers who choose to adopt some work-life policies may find that the candidate pool of applicants increases since employee are always interested in balancing their work and personal lives.  Clearly, a benefit is being able to attract the best possible candidates.  Absenteeism may decrease if employees are able to better structure their lives because of time, or a day, to be taken may not need to be taken if the employee is able to use a flexible schedule, (Kossek, 2009).  Additionally, those employees who wish to start a family may feel at ease knowing that as circumstances in their life changes, their employer has mechanisms for employee flexibility.  This means that there may be less absenteeism....