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Challenges First time manager face

  • What are the current challenges in managing people and how can HRM help managers overcome these problems?
Some of the current challenges in managing people are identified as poor performance and change management. In the article Human Resources Explained ( http://www.humanresourcesexplained.com/what-is-hr-2/) the author provides solutions as to how HRM can assist managers to overcome and better deal with these problems. When dealing with poor performance issues HR should discuss with the manager the concerns and prepare a plan, the employee should be advised that they will be monitored until the point that their performance is satisfactory or they will be terminated. This conversation should take place with all parties present.
Change management can be stressful for employees HR should address concerns and questions from staff and focus on the positive outcomes change will bring to the business with limited or little disruption. Face to face sessions with staff can reassure people that change is not so overwhelming.

  • Personally, if you were a Human Resource Manager, what’s the biggest strength you would bring the role?  What would your biggest challenge be?
Working for a large government agency, I have been a victim to the processes of HR. The time required to process various functions that fall under the responsibility of HR is very time consuming and lengthy eg. criminal background checks, referee checks, working with children check etc. As an employee who is currently seconded to a higher graded position, I found it extremely frustrating to wait 3 months for my extension of another 6 months to be processed. To add to the pressure my Manager was emailing me daily wanting to know if I was returning or if he could hold onto the temporary employee hired to relieve me. Looking back at this experience it became evident that some functional areas within HR still require manual processing which could be streamlined with the addition of more staff/additional training and could in the future be an automated system that is electronic, and for HR to advise the employee that the process is being delayed. Transparency and communication are key tools for ensuring all parties are informed. Reflecting on my strengths, I would ensure that those affected by delays are informed of delays so that expectations can be met especially when salaries can be affected. My biggest challenge would be people management and performance, my personality is nonconfrontational and I don’t like to appear like a big brother. This is a challenge I need to overcome if I wish to climb further up the corporate ladder. I need to also expand my skill base to enable myself to take these challenges head on which are part of the workforce development and training opportunities I need to take advantage of in the future.
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