Abstract In this paper I am going to describe the business and geographic location, plan of diversification, proposal for recruitment and selection of employees, proposal for training and professional development, restructure pay and incentive, performance management and appraisal and recommendations for policies and procedures that need to be added, updated or changed Description of business and geographic location The business I have been hired by is North America based IT Services Company that operates across all states of America and Canada. The company employs people from south East Asia and mostly from United States. As an IT services company it deploys teams at client locations and in these teams one can see people from multiple nationality. They have in house development centers too which are in India, Sri Lanka and in the USA. Currently the company does not have enough diversity, for example, there is a lack of presence of women in the work force. There is a lack of diversity ...